Sirocco drives digital transformation for Uppsalahem through Microsoft Dynamics CRM.
SIROCCO AND UPPSALAHEM JOIN FORCES TO ELEVATE CUSTOMER RELATIONSHIP MANAGEMENT:
Sirocco AB, a leading specialist in Customer Relationship Management (CRM) solutions, has reached an agreement with Uppsalahem, a municipal property company in Uppsala, to implement a modern case management solution using Microsoft Dynamics CRM. The outcomes of this partnership aim not only to enhance case management but also to generate significant customer-related business value for Uppsalahem.
Mats Dahl, Senior Vice President at Sirocco, emphasizes the positive results of this collaboration, stating, “Uppsalahem has a tradition of placing its customers at the center of everything they do. By collaborating with us at Sirocco and leveraging Microsoft Dynamics CRM, they will succeed in creating a smoother case management process and enhancing their capabilities to deliver an even better customer experience.”
To meet the specific needs of Uppsalahem, Sirocco AB will utilize its broad experience in CRM solutions to implement a scalable solution that can grow alongside Uppsalahem’s operations. Laith Al-Hashimi, CEO, and founder of Sirocco AB, underscores the importance of scalability and adaptation: “One of the key aspects of this project is to ensure that the new case management solution is scalable. We want to create something that can grow with Uppsalahem as their business evolves.”
THE OUTCOMES OF THIS PARTNERSHIP INCLUDE:
- Improved Customer Satisfaction: Customers and tenants will experience faster response times and more efficient case management, leading to increased customer satisfaction.
- Increased Efficiency: By reducing the time required to process cases, Uppsalahem’s staff will be able to focus on more complex tasks, improving workflows.
- Proactive Maintenance: Using the data insights of the CRM platform, Uppsalahem will proactively manage maintenance needs and prevent potential issues before they arise.
- Cost Savings: More efficient workflows and reduced time consumption will result in tangible cost savings for Uppsalahem
Sirocco AB’s extensive experience and tailored CRM solutions have helped companies from various industries strengthen customer relationships, increase productivity, and achieve business value. This partnership with Uppsalahem is a clear example of how the right CRM partner can be crucial to an Organization’s success.
ABOUT SIROCCO
Sirocco AB is a prominent expert in Customer Relationship Management (CRM) solutions, specializing in creating customized solutions for companies across various industries. With broad experience in CRM platforms and a strong focus on strengthening customer relationships and optimizing business processes, Sirocco AB has successfully helped organizations achieve their goals and attain measurable business value. For more information please visit sirocco.se
ABOUT UPPSALAHEM
Uppsalahem is a municipal property company in Uppsala, Sweden, owning and managingthousands of residences and premises. With a long history of prioritizing customer satisfaction,
Uppsalahem continuously strives to improve its services and processes to meet the needs ofitscustomers.
FOR MORE INFORMATION ABOUT SIROCCO AND THEIR CRM SOLUTIONS, CONTACT:
Laith Al-Hashimi, CEO and Founder Sirocco Group
Email: laith.al-hashimi@siroccogroup.com
Mats Dahl, Senior Vice President Sirocco Group
Email: mats.dahl@sirocco.se
