Multi-factor authentication (MFA) – The easiest way to protect your CRM system

Users are signing up for more and more online services and a big problem is re-use of passwords. If one website has their password database leaked, a hacker could re-use those credentials on other sites to gain access. As most users are also re-using the same passwords at work as they do at home, an attacker could then easily access valuable company information.

What would happen if an un-authorized person accessed your CRM, copied all your data, and threatened to publish it online?

The past two years have seen an alarming rate of cyberattacks. A recent report by Interpol states that due to the pandemic and companies rapidly deploying remote solutions to support staff working from home, criminals have been taking advantage of the increased number of available security vulnerabilities to steal data.

Passwords are no longer good enough as the only authentication factor. We need another factor to protect our accounts.

Multi-Factor Authentication (MFA) is a process of requiring a user to verify their identity in two (or more) unique ways before they get access to the system. Traditionally, users have relied on and are used to authentication systems that require them to provide an email address or username and a correct password to gain access to the system.

MFA improves this by adding an additional step to the authentication process, most commonly requiring the user to enter a one-time code (OTP) that is generated and delivered through a method that only the user has access to, such as an app or a physical token.

Even if the user’s password is compromised the account cannot be accessed without also knowing the method used as the second factor, and also having access to the second factor, such as a dynamically generated one-time password.

Starting 1 Feb 2022 Salesforce are requiring all users to activate MFA to login to their org.

Read the official statement here.

How to enable multi-factor authentication in salesforce

Done! You have now improved the security of your Salesforce org with three easy steps.

If you feel uncertain on how to enable MFA in your CRM, you are more than welcome to contact us at Sirocco.

For more information, please visit:

How multi-factor authentication works to protect account access

Multi-factor authentication quick guide for admins

“The more factor the merrier”


Application Consultant

So where do you start?

As your long-term partner for sustainable success, Sirocco is here to help you achieve your business goals. Contact us today to discuss your specific needs and book a free consultation or workshop to get started!