Sirocco has been a proud Salesforce partner since our founding days. According to Salesforce, 70% of Salesforce implementations benefit from the knowledge of consulting partners. Our consultants are certified, knowledgeable and experienced. We are one of Sweden’s top Salesforce consultancies and have established strong presences in the Middle East, Southern Europe and North America. We help companies like yours implement Salesforce products, provide managed services for your applications, or conduct health checks. We also assist your teams with readiness assessments, prestudies and learning initiatives.
Salesforce is a leading provider of cloud-based customer relationship management (CRM) software. Salesforce’s cloud offerings, some of which we list below, empower businesses to find new clients, close more deals, and provide exceptional customer service. Founded in 1999, Salesforce pioneered cloud-based CRM, making it easier and more affordable for businesses of all sizes to leverage this powerful technology. Our certified consultants can assist you with your Salesforce projects, no matter where you are in your journey. We help customers with their Salesforce Sales, Service, and Marketing Cloud projects but also with CPQ, CDP, Field Service and Platform needs. We have Manufacturing Cloud, Experience Cloud and Commerce Cloud experts, SFMC developers, App Builders, AI & Automation Wizards, Data Architects, Marketing Automation Specialists and a whole team dedicated to Integrations with MuleSoft. But wait, there’s more. We have experience and expertise in analytics and data visualisation, too. And did we mention Hyperforce?
Meet Salesforce’s Cloud Products
Core Clouds – some of Salesforce’s most popular platforms for customer success
👉 Sales Cloud
Empower your sales teams with tools to manage customer relationships, track interactions, and automate sales processes. Drive revenue growth with intelligent insights and seamless opportunity management. Sales Cloud (also known as SFDC or Salesforce.com) is Salesforce’s flagship CRM solution designed to help businesses manage their sales processes more efficiently. Features include lead management, opportunity tracking, sales forecasting, and AI-powered insights to drive revenue growth and enhance sales performance
👉 Service Cloud
Elevate your customer service experience with powerful case management, omni-channel support, and workflow automation. Deliver personalized support that turns customers into lifelong advocates. Service Cloud enables businesses to deliver exceptional customer service and support experiences across multiple channels. With features for case management, self-service portals, knowledge base, and AI-powered chatbots, Service Cloud helps organizations resolve issues quickly and delight customers at every touchpoint.
👉 Marketing Cloud
Engage your audience like never before with personalized campaigns across email, social media, mobile, and more. Analyze customer data to create meaningful, data-driven marketing strategies that resonate. Marketing Cloud (SFMC) provides a suite of tools for creating personalized, multichannel marketing campaigns that engage customers and drive conversions for B2B and B2C businesses. From email marketing and journey management to analytics and AI-powered insights, Marketing Cloud empowers businesses to deliver the right message to the right audience at the right time.
👉 Commerce Cloud
Build and manage exceptional e-commerce experiences with a platform that supports both B2C and B2B needs. Optimize the customer journey from discovery to purchase with integrated order management. Commerce Cloud enables businesses to create seamless, personalized shopping experiences across digital and physical channels. With features for e-commerce, order management, and AI-powered recommendations, Commerce Cloud helps organizations drive revenue and customer loyalty in the rapidly evolving digital marketplace.
👉 Experience Cloud
Create branded digital experiences that connect customers, partners, and employees. Develop portals, communities, and forums that drive engagement and foster collaboration. Formerly known as Community Cloud, it allows businesses to build branded online communities where customers, partners, and employees can connect, collaborate, and engage with each other. With features for community management, content sharing, and gamification, Experience Cloud fosters collaboration and drives customer engagement.
👉 Loyalty Cloud
Salesforce Loyalty Management offers a comprehensive set of features that allow businesses to design, manage, and optimize loyalty programs with ease. Built on the Salesforce platform, it integrates seamlessly with your existing Salesforce ecosystem, enabling you to deliver consistent, personalized experiences across all customer touchpoints.
👉 Agentforce
Agentforce leverages cutting-edge technology to deploy intelligent, autonomous agents that not only handle tasks but also make decisions and execute actions across multiple platforms—significantly improving efficiency and scaling business operations.
Industry-Specific Clouds
Financial Services Cloud
Tailored for financial institutions to manage client relationships, wealth management, and banking services. Provide a 360-degree view of clients and streamline financial processes.
Health Cloud
Deliver personalized patient experiences and streamline care coordination. Integrate data from various sources to create a complete view of each patient.
Government Cloud
Empower public sector organizations with tools for managing constituent services, case management, and digital engagement, while ensuring compliance with government regulations.
Nonprofit Cloud
Maximize your impact with tools for managing donors, volunteers, and fundraising campaigns. Streamline operations and deliver on your mission with ease.
Education Cloud
Support educational institutions with solutions for student relationship management, admissions, and alumni engagement. Foster a connected campus experience.
Commerce & Revenue
Revenue Cloud
Automate the quote-to-cash process and manage subscriptions with ease. Optimize your revenue operations and drive growth with a unified platform for CPQ, billing, and revenue management.
Order Management
Manage the entire order lifecycle from capture to fulfillment. Provide a seamless customer experience by integrating with Commerce Cloud and other systems.
CPQ & Billing
Automate quoting, contracting, and ordering processes. Streamline invoicing, payments, and revenue recognition with integrated billing solutions.
Integration & Data Management
MuleSoft
Seamlessly connect your applications, data, and devices with a leading integration platform. Streamline processes and ensure data flows effortlessly across all your systems. At Sirocco, a whole team is dedicated to your data integration needs. Find out more here.
Salesforce Data Cloud
Unify customer data from all sources to create a 360-degree view of every customer. Enhance personalization and decision-making with powerful data management and governance tools.
Heroku
Build, run, and scale apps effortlessly with a developer-friendly platform-as-a-service. Deploy and manage applications with ease, using Salesforce’s robust infrastructure.
Salesforce Shield
Fortify your Salesforce environment with enhanced security, compliance, and governance features. Protect your data with tools like encryption, audit trails, and event monitoring.
Analytics & Intelligence
Tableau
Visualize and understand your data with interactive dashboards and reports. Uncover hidden insights and make informed decisions with industry-leading analytics integrated with Salesforce.
Einstein Analytics
Harness the power of AI to explore data, predict outcomes, and take action directly within Salesforce. Make smarter business decisions with AI-driven insights.
Salesforce AI (Einstein 1)
Infuse intelligence into every interaction with AI features like predictive analytics, natural language processing, and image recognition. Enhance productivity and customer satisfaction with intelligent automation.
Collaboration & Productivity
Slack
Transform how your teams work with a collaboration platform that brings people, information, and tools together. Integrate with Salesforce to streamline workflows and drive customer-centric collaboration.
Quip
Collaborate effectively with a productivity suite that combines documents, spreadsheets, and chat. Work seamlessly on Salesforce data and drive projects forward with real-time updates.
Salesforce Anywhere
Enable real-time collaboration within Salesforce, allowing teams to share updates and make decisions on live data. Integrated with Slack, this tool enhances productivity and communication.
App Development & Customization
Salesforce Platform
Build, customize, and deploy powerful applications on the Salesforce Platform. Use tools like App Builder and Lightning Framework to create tailor-made solutions that drive innovation.
AppExchange
Discover, install, and manage third-party apps that extend Salesforce’s capabilities. Enhance your CRM with specialized solutions from the world’s leading business app marketplace.
Force.com
Quickly develop enterprise apps using Salesforce’s robust platform-as-a-service. Leverage Apex and other development tools to build custom solutions that scale with your business.
Salesforce Functions
Extend Salesforce with custom business logic in a scalable, serverless environment. Write functions in your preferred language and execute them with ease.
Employee Experience & Operations
Work.com
Manage employee experiences, workplace safety, and operations with a suite of apps designed for today’s workforce. Promote wellness, optimize shifts, and respond to emergencies with confidence.
Employee Experience Cloud
Enhance employee engagement and productivity with personalized, connected experiences. Integrate HR data with Salesforce tools to manage the employee lifecycle effectively.
Salesforce Field Service
Optimize mobile workforce operations with tools for scheduling, dispatching, and tracking field service agents. Improve efficiency and customer satisfaction in the field.
Sustainability & Philanthropy
Net Zero Cloud
Track, analyze, and reduce your carbon footprint with a comprehensive sustainability management tool. Drive your business toward a net-zero future with actionable insights.
Philanthropy Cloud
Empower corporate social responsibility initiatives with tools for managing donations, volunteering, and impact reporting. Engage employees in meaningful philanthropy efforts.
Also worth mentioning in this context is Trailhead, Salesforce’s award-winning learning platform, and your gateway to mastering the Salesforce ecosystem. It offers a vast array of interactive, self-paced courses that help you gain the skills needed to succeed in the digital economy. For those seeking more structured learning, Trailhead Academy provides expert-led training and certification programs to help you advance your career. May we also suggest you join the Trailblazer Community to connect with millions of users worldwide, collaborate on ideas, and drive innovation together? Whether you’re a beginner or a seasoned expert, Trailhead and the Trailblazer Community are your keys to unlocking the full potential of Salesforce. Sirocco is a proud supporter of the Trailblazer Community.
Why do companies choose Salesforce? Here are some reasons we observed:
Industry-leading CRM solutions for sales, marketing, service, commerce and more.
Scalable platform for building custom applications and extending functionality.
Comprehensive ecosystem of partners and integrations.
Commitment to innovation, trust, and customer success.
Extensive community and support resources for learning and collaboration.
Why partner with us for your Salesforce projects?
As a leading global Salesforce partner, Sirocco Group empowers businesses to achieve unprecedented success. Our deep expertise and commitment to excellence make us the ideal choice for organizations seeking to maximize their Salesforce investment. From implementing Sales, Service, and Marketing Cloud to mastering CPQ, CDP, Field Service, and more, we empower businesses like yours to harness the full potential of Salesforce’s cutting-edge technology. Whether you’re seeking comprehensive implementations, managed services, or strategic consulting, Sirocco Group is your trusted partner in driving innovation, enhancing customer relationships, and achieving measurable success. Together, let’s unlock the true power of Salesforce and elevate your business to new heights.
Our teams have earned well over 100 Salesforce credentials so far in over 20 different categories. Over half of our team has one or more Salesforce certifications (most have 5+). We do end-to-end implementations or help you out with short-term and long-term resource consulting. We currently service clients in retail, manufacturing, finance, real estate and media industries. We also regularly sponsor Salesforce events and Trailblazer Group meetings and will also host more Salesforce user and partner events in our beautiful offices worldwide.
