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30 New Skills Take D365 Where Sellers Work
Microsoft shipped 30 Dynamics 365 skills for Copilot and linked Teams channels to customer accounts. Here is how to turn…
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HubSpot Now Thinks in Outcomes, Not Hubs
HubSpot has reorganised its product teams around four customer outcomes. Here is how HubSpot customers can use the same lens…
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Five Weeks to a Decision-Ready CPQ Roadmap
Sirocco’s CPQ Assessment and Roadmap turns five weeks into a platform choice, an operating model and a 12 to 24…
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Einstein Bots Are Your Agentforce Head Start
Salesforce’s Upgrade Agent turns an Einstein Bot into an Agentforce service agent while the bot keeps running. Here is how…
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Task Mining Shows Where Revenue Time Goes
Task mining measures the desktop work behind quote to cash, orders and service, so RevOps teams can free capacity and…
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Your AI Agent’s Rulebook Is Already Written
The rules an AI agent needs are already in your CRM event history. Process intelligence lets you discover them faster…
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Process Mining Puts a Number on CRM Debt
Process mining compares the CRM process you designed with the one people follow, turning technical debt into a short, ranked…
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See the Process Before You Automate It
Process mining now sits inside the Salesforce stack. Here is how recorded event data helps you pick the right process…
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Bad AI Advice Stops at the Front Line
Validity’s 2026 CRM data report shows the people nearest the records catch doubtful AI advice far more often than their…
So where do you start?
As your long-term partner for sustainable success, Sirocco is here to help you achieve your business goals. Contact us today to discuss your specific needs and book a free consultation or workshop to get started!